Your infrastructure
has a team that thinks about it.
Even when you don't
Senior SRE and DevOps engineers on a packaged standing basis. Embedded in your infrastructure,
proactive about what it needs, and senior enough to deliver without waiting for a ticket.
Infrastructure that never becomes the bottleneck, at the moments that count
When the business changes shape, the infrastructure has to follow
Realign your infrastructure as the business evolves
When the business changes shape, the infrastructure has to follow
Scale the infrastructure in any direction
Scaling up, consolidation, and rightsizing handled without disrupting what's running.
Moving from one infrastructure layer to the next
Run PaaS properly from day one
Configured and maintained correctly from the start so the eventual migration begins from solid ground.
Move from PaaS to Kubernetes when you're ready
When Vercel, Railway, or Render stops being enough, a move to infrastructure you own with everything kept running through the transition.
For teams building with AI or adding it to what's already running
CI/CD for vibe-coded codebases
Integration testing and quality gates set up so AI-assisted development ships fast without deploying what wasn't intended.
Infrastructure ready for AI features before they ship
The stack prepared for LLM latency, inference costs, and data pipeline dependencies before the first deploy.
Visibility into systems and spend, before either becomes a problem
Dashboards that show what's actually happening
Unified observability across logs, metrics, and traces so issues surface before they become incidents.
Cost under control without slowing teams down
Cloud spend reviewed and optimized continuously, with guardrails that keep budgets predictable as you scale.
Infrastructure that holds up under scrutiny and regulation
Compliance built into the architecture
Security and regulatory requirements addressed at the infrastructure level, not bolted on after the fact.
Resilience against single points of failure
Redundancy and failover designed in from the start, so no single outage can take down the whole system.
The engineering partnership that makes the transition easy
SRE-as-a-Service
We take operational ownership of your production system — monitoring, on-call, incident management, and the reliability conversations your engineers shouldn't have to carry.
Managed DevOps & Kubernetes
We run your Kubernetes environments and delivery pipelines across GKE, EKS, and Hetzner — cluster upgrades, GitOps, secrets, CI/CD, and application-layer debugging included.
Infrastructure for AI-first
We build the infrastructure for AI-native development: monorepos, automated CI/CD, agent-readable observability, and instant-rollback deployments.
Cloud Migration
We assess, design, and execute infrastructure migrations: PaaS to cloud, cloud to self-hosted, on-prem to cloud, cloud to cloud or expiring credits to cost-efficient alternatives, and maintain the system further.
Security & Compliance
We bake security into your pipelines and infrastructure from the start including GDPR, PCI DSS, secrets management, and RBAC, so security and compliance is never a last-minute conversation.
FinOps & Cost Governance
We maintain the FinOps process month after month including tagging, resource limits, cost attribution, rightsizing, and surface what needs attention before it shows up on the invoice.
Three things that make the difference in how we deliver
AMIX, our own deployment framework
We built AMIX as our internal library of battle-tested IaC modules, runbook templates, and deployment configurations, accumulated across years of production work.
Everything has already passed compliance checks, survived real load, and been debugged at 3am. What takes other teams weeks takes us days, and everything we build transfers to your team at handover.
AI agents that surface issues. Engineers who fix them
We use AI agents to observe infrastructure, surface patterns, and flag issues across the stack, giving our engineers a level of visibility that would otherwise require hours of manual log and metrics review. The agents observe and report. Every decision and every action in a client environment is made by our team. The agents have no permissions to touch anything.
Knowledge that stays with your team
Every runbook, dashboard, and automation we build gets documented and handed over, so operational knowledge that used to live in one engineer's head becomes something the whole team can use and build on. We also run working sessions on cloud strategy, DevOps process, and FinOps culture when the situation calls for it, because the goal is to make the next phase easier whether we're in it or not.
The people behind the work
A conversation with Dmytro, our founder, on what IT Outposts does, how we work with clients, and what makes infrastructure transitions succeed.
Watch on YouTube ↗
Always-on monitoring. Engineering on demand
The package you choose determines how much engineering capacity is available each month based on your needs and business goals.
Dry Run / One-time 40h
Infrastructure mapped, monitoring set up, audit report and 6–12 month roadmap delivered before ongoing work begins.
Monitoring
Standing coverage for systems that need watching without active engineering — on-call setup, dashboards, incident response, monthly report.
Starter
Regular engineering attention for active systems — auto-scaling, CI/CD maintenance, backup restoration, PM coordination included.
Standard
Full DevOps capacity month to month — CI/CD governance, disaster recovery, security hardening, priority incident response.
Custom
Infrastructure transitions with defined deliverables and a deadline. Proposal within 24 hours of the first call.
Hear from our clients
Working with IT Outposts allowed us to introduce SLO-driven practices and significantly reduce operational overhead. Full ownership of reliability while we stayed focused on product delivery.
IT Outposts became an extension of our architecture team. Their ability to operate at the architectural level while staying hands-on with operations made a real difference.
They're great experts that we can trust! Simple and complex solutions were discussed and deployed on time. Another aspect that excited us the most is the fast incident response time. Overall, they're experienced engineers with great project management.
Cooperation with IT Outposts has revolutionized our company. We needed to obtain certification with Amazon's strict security and operational guidelines so we could connect our services with the Amazon marketplace. I'm excited to say we now have access to Amazon's Selling Partner API.
IT Outposts created a comprehensive monitoring dashboard for our development team, made sure the project scales smoothly, and performed high availability optimization. The communication and workflow were also excellent.
IT Outpost approached our project with great responsibility. Their team has performed as promised, on time. They created a migration plan and secured the transfer of infrastructure. Correctly calculated the migration budget in accordance with our specifications.
The deliverables of our partnership with IT Outposts are outstanding. Their experts devised the most convenient CI/CD flow, taking into account the unique requirements of more than 30 microservices. IT Outposts has been able to minimize the human factor and the risks associated with production issues, which is yet another fantastic result.
We were able to build a strong rapport with the IT Outpost team; they operated in a proactive mode and so gave excellent communication, which streamlined our workflows. Our cooperation has been absolutely successful.
We have achieved deployment automation, and the IT Outpost team has created a comprehensive plan to reduce DevOps and developers' time by 30 to 50% in the future. Thanks to the infrastructure agility, project development will progress more quickly.
IT Outposts and our core project team members hit it off right from the start. The cooperation is successful! The most impressive factor is their degree of accountability and dedication to the project's goals. Their experts provide superior DevOps consulting on critical architectural solutions and consistently strive to find the best approach to any issue.
IT Outposts experts have successfully adjusted the detailed monitoring of over 35 servers and 7 services, allowing them to clearly define an infrastructure and underlying process optimization plan. It's anticipated that the infrastructure budget will be optimized by about 40%.
IT Outposts helped us optimize and scale our software infrastructure. They also provided thorough technical documentation along with guidance on how to maintain our new infrastructure in the future. Their team was highly accessible throughout our collaboration and promptly and professionally handled all of our questions.
We were able to automate and streamline the product deployment process with the assistance of IT Outposts professionals. They thoroughly examined the product and always offered the most beneficial solutions. Also, I would like to admit the high level of communication and prompt handling of any requests.
What stands out the most is their extensive background, responsibility, and perfectly established workflow. They are always in touch and ready to address any problems that may come up. IT Outposts team has in-depth expertise in all DevOps aspects, providing high-level consulting regarding key software architecture solutions.
The credentials behind the work
Get a same-day proposal for your
infrastructure transition
Book a free 30-minute call. We'll map where you are,
where you need to get to, and what the transformation actually involves.
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FAQ
How do you handle project communication and management?
For every project, we assign a dedicated project manager who coordinates between our team and yours. Our PM, Pavlo, explains their key role:
Pavlo Morozov
Project Manager at IT Outposts
Starting a project correctly is just as critical as building a strong foundation for a house. Should an issue arise with the highest floors, they are fixable. However, if there’s an issue with the foundation, this can lead to some serious problems. That’s why we make sure to understand the client’s needs and objectives from the very beginning. We then create a detailed plan, mapping out the goals, approach, and timeline. Our project managers closely monitor progress against this plan throughout the project.
Communication management is one of the project management areas. Our managers also develop a detailed communication plan tailored to your working style — a framework that outlines the cadence of meetings, participants, agendas, and communication channels. Below, you can see an example of our communication plan.
We use Slack for daily team collaboration and Google Meet for video calls. However, we can adapt to whatever communication platforms your company prefers. If any urgent matters arise, we’re always available for ad-hoc video calls to discuss and resolve issues promptly.
How do you approach problem-solving when unexpected challenges arise?
Our team constantly monitors industry trends so we can quickly implement new tools that enhance our problem-resolution workflows. However, preventing such problems is our primary objective. From the start, we create a project plan that includes a risk register. Our team assesses what risks exist and what risk strategies can be implemented in each case. If any bottlenecks do occur, we have pre-prepared disaster recovery plans for each project. If the issue is on our end, we’ll tackle it. If it requires collaboration with your development team, we’ll work together to identify the root cause and address it.
Aside from a disaster recovery plan, our team also creates a notification flow. It outlines the monitoring and analytics tools used, alert responses, who is informed, initial actions taken, how issues are resolved, and communication upon resolution. Take a look at the example of our notification flow below.
For example, we had a case when we received alerts about latency issues. Our DevOps engineers found the root cause was heavy queries within the apps, not infrastructure issues. We couldn’t just add resources, so we worked closely with developers. First, we disabled problematic queries to quickly resolve the latency for users. Then, we configured monitoring tools to gather data and pinpoint the core issue within the app code. Using this data, developers optimized the queries, permanently resolving the latency problems.
A core principle for IT Outposts is taking responsibility off your plate. Think of us as an extension of your own team. When our team engages in a project, we own the infrastructure, cloud operations, monitoring, and other processes. This frees up your team to focus solely on your core business priorities.
How do you plan the project timelines and delivery expectations?
We assign a dedicated team fully immersed in your project. They gather technical requirements and communicate with you to understand your expectations and measures of success.
Based on this information, your dedicated PMs create a project management plan according to the Project Management Body of Knowledge (PMBOK) guide. Our PMs use inputs, tools, techniques, and outputs that are described in PMBOK below.
The project management plan includes the following components:
We review this plan with you and make any changes to ensure it matches your expectations. Once we agree on the timeline, our team starts working on the project to deliver the solution within the outlined schedule.
Our team primarily uses the Kanban approach for project management, as it aligns well with our DevOps practices. However, we’re flexible and can use other methodologies, like Scrum for projects with unclear scopes or Waterfall for fixed-price projects with defined requirements and timelines. Our PMs select the most suitable approach based on the project characteristics during the initial planning phase.
How is your pricing model structured, and what does it include?
We offer two pricing packages and engagement models. Each option is designed to fit your specific project needs, timeline, and budget.
The first option is a fixed-price approach, where we provide a dedicated team to work solely on your project from start to finish. The team typically includes a project manager, account manager, DevOps engineers, team lead, and head of DevOps. They will devote all their time to understanding your project’s challenges and delivering the solution you need. Our project managers will plan and manage staffing needs as the project evolves and gather metrics on your satisfaction levels.
Scenario for using service packages for a dedicated team
The second option is hourly-based outstaffing. You can select specialists with varying experience levels and certifications at different hourly rates. This model gives you the flexibility to scale up or down resources while you maintain direct control over project management.
Can you adapt quickly to changing project requirements or new demands?
Flexibility is ingrained in our working style. We understand that DevOps isn’t just about technical processes and metrics — it’s about supporting your main business goals.
So, when adjustments arise, we’ll collaborate closely with your team to replan and realign our work. IT Outposts will continue to provide the maximum value for your business despite any changes.
Egor Prihodko
CEO at OneDayBundle
IT Outposts did more than just the technical work to meet Amazon’s requirements. They also actively participated in filling out the questionnaire and joined meetings with auditors, even though those tasks weren’t normally part of their services. Their extra involvement made sure everything went smoothly during our certification.
Are you able to provide ongoing support or maintenance after the project's completion?
Absolutely. We can provide ongoing support and maintenance after the core solution is delivered. Since we’ve already optimized your systems, our continued support will be more cost-effective for you. In addition, we won’t need any extra time to get familiar with your setup — we can just keep operating smoothly.
IT Outposts offers 24/7 monitoring and rapid response to any alerts. For critical incidents outside business hours, our on-call DevOps engineers receive phone notifications to quickly resolve problems at any time of day or night.
We’re happy to discuss different support options that fit your needs and budget. Whether you want a full support package or just ad-hoc consultations as new needs arise, we can tailor an approach that works best for you.
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