CI/CD Consulting Services
CI/CD Consulting Services The main goals of CD construction consulting are to minimize errors, make deployments regular and improve the quality of the final product.
IT Infrastructure Support
Modern realities dictate the working conditions of each organization and efficiency depends on the level of development and management of the IT infrastructure. The right tools make it possible to make informed decisions. It is necessary that highly qualified specialists work on the infrastructure support services.
Tools and Technologies We Use
All connected applications to your network are monitored as they are subject to cyber attacks.Hardware should also be monitored on an ongoing basis. Equipment failure results in loss of unexpected downtime or revenue.
Cloud Providers
Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
Databases
MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
Containers & Orchestration
Docker, Compose, Kubernetes and other…
Service
RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
CI/CD
Jenkins, CitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
Monitoring
Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
Configuration management
Ansible, Chef,
Puppet and other...
Infrastructure provisioning
Terraform, Pulumi, AWS CloudFormation and other…
IT Infrastructure Support Services We are Highly Specialized
Every serious business project needs effective infrastructure support. This implies the connection of information technologies into a single network. Software, network and server hardware should work without interruption.
Technical support of the client’s IT platform ensures stable access to the company’s systems. Its quality is evaluated by the reliability of work, security, availability, and fault tolerance.
IT infrastructure management and troubleshooting process
The team implements a management plan, creates an infrastructure maintenance strategy, and establishes a workflow in a timely manner.
IT support in business matters
Advice on all emerging pressing issues.
Monitoring the state of infrastructure 24/7
Specialists use the best tools to track the status of work processes around the clock.
Helping Desk
There is also a 24-hour support service for all issues: from small to large. You can be confident in security outside of business hours.
Migration to cloud services
Assistance in creating a roadmap for migrating your data to the cloud.
Compliance with IT infrastructure
Here we determine whether the infrastructure is suitable for the requirements of your business. We also check the three main parameters of infrastructure quality: security, availability, and reliability.
Cyber security
Our experts monitor incomprehensible interference in your infrastructure and build a protective policy against all possible attacks.
Database management
In this process, we use a set of programs that help organize, administer and monitor databases.
Our IT Infrastructure Support Stages
IT infrastructure services are fundamental to any business. IT Outposts specialists ensure the continuous functioning of your processes. Our team is equipped with all the tools to support work processes and solve problems of various levels of complexity.
We evaluate your IT infrastructure and, based on it, create a strategy and plan to improve the efficiency and profitability of your work. For your uninterrupted work, our employees take care of your concerns and implement full infrastructure support.
Help Desk Basic Solution
At this stage, there is support for simple basic problems of the client, those issues that do not require serious intervention. For example, regular hardware failures, "Wi-Fi is not working again" or "Computer freezes again."
Advanced technical support
Here is a more detailed check and troubleshooting.
Expert support for products and services
At this stage, we work with highly technical resources. Root causes are determined by using design, code, or product classification.
External support for issues not supported by the company
This is where externally contracted services are supported, which the company provides but does not directly service.
Benefits of our IT Infrastructure Support Services
Flexible Support
Services are provided 24/7, in case of failure, our staff provide instant troubleshooting. You are offered a safety net. This gives you confidence that your business is safe with minimal downtime.
Emergency Recovery
In the event of a cyber attack or disaster, you gain access to your digital infrastructure and services, thereby regaining control of your data. It is always necessary to have a plan for coping with catastrophic situations. We work with database backup and recovery, as well as create a plan and conduct recovery testing.
Cost-effective
Training a staff member to monitor and support can be costly. Hiring an external specialist gives you access to a formed team of trained experts, which will reduce costs.
Service Consolidation
You are provided with a common port of entry for technical issues and you get business centralization as another benefit. Your applications, servers and digital services will be managed in an accessible and simple space. This increases the efficiency of the employees.
Secure infrastructure and fault tolerance
You get access to high-quality and secure infrastructure and software. Your business will operate under constant supervision and maintenance of your services and servers.
Get a reliable, secure and resilient infrastructure.
The IT Outposts team of professionals provides quality support, helps to connect software and hardware into a single network for uninterrupted work. Contact us to discuss the details of your future project.
Our Clients’ Feedback
Benjamin
COO, Maxxer
IT Outposts’ efforts have mitigated human errors and streamlined the development process, meeting expectations. They’ve facilitated a productive workflow through a collaborative approach. Their experience, accountability, and professionalism accentuate their high-quality output.
Konstantin Suhinin
Delivery Director, Dinarys Gmbh
The IT Outposts team created a detailed monitoring dashboard that ensured smooth project scalability for main cloud providers and performed high availability optimization for their platform. The company was quite happy to work with such talented professionals.
Philipp Nacht
CTO, Financial Services Company
A responsible partner, IT Outpost has worked hard to handle the client's project, executing their dedication and commitment. The team has professionally accommodated all the client's requests. They are communicative, diligent, and knowledgeable in the workflow.
Alexander Konovalov
Founder, CEO, Vidby AG
With the ongoing project, the team has prepared an architecture plan and has deployed the infrastructure of the platform. They are having an effective and smooth collaboration so far. The client is impressed by IT Outposts' commitment and accountability as their partnership continues.
Igor Churilov
BDM, Steelkiwi Inc.
IT Outposts helped the company automate and unify the product deployment workflow. They provided solutions that were successfully accepted by the company's internal project team. They led excellent communication that ensured a productive workflow.
Daniel Scott
CTO, Beta Trader
IT Outposts successfully executed seamless project management by developing a productive strategy that managed confidential data, customer functions, and admission permissions. They worked closely with the client and communicated well. Their accountability and skills were notable in the workflow.
Kostyantyn Tolstopyat
CEO, AKMCreator
With IT Outposts, the company achieved their goal of deployment automation. The vendor team developed a thorough plan that led to about 30%–50% savings in time and faster project implementation. They impressed the client by being present at every stage of communication.
Philipp Werner
Director, Robotics Lab
So far, IT Outposts has reduced the client's internal infrastructure budget by 40%. The work is being done perfectly by the team, and they are willing to make any changes to improve the quality of their work. The team communicates effectively with the internal team to ensure a smooth workflow.
Oleksandr Popov
CEO, Mriyar
IT Outposts is monitoring over 35 servers and seven services, which has allowed them to outline a clear infrastructure to optimize underlying processes. They've also optimized the budget by about 40% and have a plan to further optimize resource use.
Chloe Morrisonn
Chief Product Owner, RECUR
IT Outposts has successfully performed the client’s requirements, meeting expectations. Their collaborative and communicative approach ensures an efficient and seamless workflow. Beyond their in-depth DevOps expertise, their outstanding project management is impressive.
Dmytro Dobrytskyi
CEO, Mind Studios
IT Outposts helped the client move their infrastructure to AWS and configure Docker and Kubernetes for faster project environment setup. They also delivered detailed technical documentation and instructions on maintaining the new infrastructure. Moreover, the vendor was responsive and timely.
Why Choose IT Outposts?
Reliable infrastructure support services help you keep your workflow running smoothly and optimize other areas of your business. IT Outposts is focused on customer satisfaction through a successful service delivery experience. Leverage a modern arsenal of proven technologies and tools to be optimally positioned to achieve a competitive advantage.
FAQ
What are the primary components of IT infrastructure?
IT elements can be categorized as hardware or software. The first group is represented by equipment: PCs, servers, data centers, SCS, routers.
The second category includes software: CRM, operating systems.
Hardware and software components are interconnected – hardware requires software to operate.
What is infrastructure in networking?
The network infrastructure is a set of dedicated hardware and software that provides the foundation for efficient information exchange and business applications. It includes hardware and software and provides computing and communication between services, users, and processes.
What are IT infrastructure management challenges?
Infrastructure was often formed spontaneously in response to business challenges. This results in two main problems: with reporting and financial returns.
Secondary issues: application hoarding, redundant data and endless interfaces, outdated technology, IT savings, one person for all IT, lack of maintenance, monitoring and updating of systems.
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