Configuration Management Services

Configuration management is a critical component of modern IT operations, providing organizations with the tools and processes needed to manage changes to IT systems and configurations with confidence. We have extensive experience in helping organizations to implement efficient configuration management services.

Configuration Management Services

Tools and Technologies We Use

At IT Outposts, we use the latest tools and automation technologies to provide you with the best possible configuration management services. Some of the tools and technologies we use include:

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Docker

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Ansible

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Puppet

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Chef

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Terraform

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Kubernetes

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Git

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Configuration Management Services We are Highly Specialized

These are some of the services that IT Outposts provides in the area of configuration management. Our team is committed to delivering high-quality services that help our clients achieve their business goals.

Configuration item identification

Our team helps identify and document the configuration items (CI) in your IT systems and applications, including software code, hardware components, and documentation. This is an important first step in the configuration management process, as it establishes a baseline for the configuration of your IT systems and applications.

Configuration management database

We establish and maintain a CMDB to track changes to the configuration item and their relationships over time. The CMDB serves as a central repository for all configuration-related information, providing a comprehensive and up-to-date record of the configuration of your digital solutions.

Change management

We control changes to the CIs by following established change management processes, ensuring that changes are properly documented, approved, and tested before implementation. This helps to ensure the stability and reliability of your IT infrastructure and reduces the risk of unplanned downtime.

Configuration verification and validation

Our team verifies and validates the configuration of your solutions to ensure they meet specified requirements and standards. This helps to ensure that they function as expected and that they meet the requirements of your organization.

Release management

We manage the release of software or hardware components, including version control and documenting the release process. This helps to ensure that software and hardware releases are properly managed, tracked, and tested before deployment, reducing the risk of deployment failures.

Configuration monitoring

Our team continuously monitors the configuration of your IT infrastructure and makes any necessary updates or changes to maintain their stability and functionality. This helps to ensure that it operates as required and that any issues are promptly addressed, reducing the risk of downtime and improving overall performance.

Our Configuration Management Stages

At IT Outposts, we follow a structured and systematic approach to configuration management, broken down into the following stages.

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Planning and preparation

During this stage, we work with the client to understand their requirements and determine the scope of the configuration management process. We also develop a plan to implement the configuration management process, including defining roles and responsibilities and selecting the tools and technologies to be used.

Configuration identification

In this stage, we identify the items that need to be managed as part of the configuration, such as hardware, software, and documentation. We also develop a unique identifier for each item, which will be used throughout the configuration management process.

Configuration control

At this stage, we establish change control procedures to manage updates to the configuration. This includes approvals, documentation, and reporting of changes, ensuring that the configuration remains consistent and up-to-date.

Configuration status accounting

At this stage, we maintain records of the status of the configuration, including changes and updates. This helps to ensure that the configuration is easily accessible and that changes can be audited and tracked over time.

Configuration verification and audit

This is the final stage of the configuration management process, where we formally close the configuration process and ensure that all relevant documentation and records have been updated. We verify that the configuration meets the client's requirements and audit the configuration management process to ensure that it is being followed correctly.

Benefits of our Configuration Management Services

IT Outpost’s configuration management services provide organizations with many benefits, including the advanced tools, technology, and expertise needed to effectively manage IT systems and applications, increase stability, reliability, and security, and reduce the risk of downtime and security breaches.

Improved stability and reliability of IT systems and applications

Our team helps to ensure the stability and reliability of your system by following established change management processes, controlling changes, and continuously monitoring the configuration. This helps to reduce the risk of unplanned downtime and improve overall performance.

Increased security and better version control

We implement security measures to protect the configuration data and maintain the integrity of the configuration, reducing the risk of security breaches and unauthorized access to sensitive information. Our release CMS helps organizations to manage the release of software or hardware components, ensuring proper version control.

Increased efficiency and improved collaboration

Our configuration management service helps organizations to streamline their processes, increase efficiency, and reduce manual effort. This allows organizations to focus on their core business activities, improving overall productivity. Our team works closely with clients to understand their unique requirements and ensure that their configuration management processes are tailored to their specific needs. This helps to improve collaboration and communication between the client and our team.

Compliance with regulations and standards

Our reporting and audit trail management services help organizations to comply with regulations, standards, and contractual requirements, reducing the risk of legal or financial penalties. With our configuration management services, organizations have access to up-to-date and accurate configuration data, allowing for better decision-making and improved resource allocation.

If you would like to learn more about our configuration management as a service or to schedule a consultation with one of our experts, contact you

Feel free to contact us.

Our Clients’ Feedback

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Petr Kirillov
CTO, C Teleport Configuration Management Services
Thanks to IT Outposts' efforts, we have kept their app deployment on schedule and achieved a great incident response time. IT Outposts is trustworthy and an expert in their field; they can come up with complex solutions on time, demonstrating outstanding experience.
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Egor Prihodko
CEO, OneDayBundle Configuration Management Services
Cooperation with IT Outposts has been a game-changer for our business. Our main goal was to get certified with Amazon's strict security and operational rules so we could integrate our services directly with the Amazon marketplace. I'm thrilled to say we got access to Amazon's Selling Partner API.
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Benjamin Theobald
COO, Maxxer Configuration Management Services
IT Outposts’ efforts have mitigated human errors and streamlined the development process, meeting expectations. They’ve facilitated a productive workflow through a collaborative approach. Their experience, accountability, and professionalism accentuate their high-quality output.
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Konstantin Suhinin
Delivery Director, Dinarys GmbhConfiguration Management Services
The IT Outposts team created a detailed monitoring dashboard that ensured smooth project scalability for main cloud providers and performed high availability optimization for their platform. The company was quite happy to work with such talented professionals.
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Philipp Nacht
CTO, Financial Services CompanyConfiguration Management Services
A responsible partner, IT Outpost has worked hard to handle the client's project, executing their dedication and commitment. The team has professionally accommodated all the client's requests. They are communicative, diligent, and knowledgeable in the workflow.
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Alexander Konovalov
Founder, CEO, Vidby AGConfiguration Management Services
With the ongoing project, the team has prepared an architecture plan and has deployed the infrastructure of the platform. They are having an effective and smooth collaboration so far. The client is impressed by IT Outposts' commitment and accountability as their partnership continues.
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Igor Churilov
BDM, Steelkiwi Inc.Configuration Management Services
IT Outposts helped the company automate and unify the product deployment workflow. They provided solutions that were successfully accepted by the company's internal project team. They led excellent communication that ensured a productive workflow.
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Daniel Scott
CTO, Beta TraderConfiguration Management Services
IT Outposts successfully executed seamless project management by developing a productive strategy that managed confidential data, customer functions, and admission permissions. They worked closely with the client and communicated well. Their accountability and skills were notable in the workflow.
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Kostyantyn Tolstopyat
CEO, AKMCreatorConfiguration Management Services
With IT Outposts, the company achieved their goal of deployment automation. The vendor team developed a thorough plan that led to about 30%–50% savings in time and faster project implementation. They impressed the client by being present at every stage of communication.
Philipp Werner
Director, Robotics LabConfiguration Management Services
So far, IT Outposts has reduced the client's internal infrastructure budget by 40%. The work is being done perfectly by the team, and they are willing to make any changes to improve the quality of their work. The team communicates effectively with the internal team to ensure a smooth workflow.
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Oleksandr Popov
CEO, MriyarConfiguration Management Services
IT Outposts is monitoring over 35 servers and seven services, which has allowed them to outline a clear infrastructure to optimize underlying processes. They've also optimized the budget by about 40% and have a plan to further optimize resource use.
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Chloe Morrisonn
Chief Product Owner, RECURConfiguration Management Services
IT Outposts has successfully performed the client’s requirements, meeting expectations. Their collaborative and communicative approach ensures an efficient and seamless workflow. Beyond their in-depth DevOps expertise, their outstanding project management is impressive.
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Dmytro Dobrytskyi
CEO, Mind StudiosConfiguration Management Services
IT Outposts helped the client move their infrastructure to AWS and configure Docker and Kubernetes for faster project environment setup. They also delivered detailed technical documentation and instructions on maintaining the new infrastructure. Moreover, the vendor was responsive and timely.
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Why Choose IT Outposts?

At IT Outposts, we believe in providing our clients with the highest level of service and support.. With years of experience and a deep understanding of the latest technologies, we are well-equipped to help you manage your IT infrastructure and keep it running smoothly.

FAQ

The purpose of service configuration management is to ensure that your IT systems are properly managed and maintained. This includes tracking and controlling changes to your IT systems, ensuring that they run smoothly and that any issues are quickly resolved.

The primary goals of configuration management are to ensure that your information technology systems operate without any hiccups, to decrease the amount of time spent in downtime while simultaneously increasing productivity, and to enhance data security.

The best practices for configuration management include the following:

  • Clearly defined processes and procedures
  • Use of the latest tools and technologies
  • Continuous monitoring and maintenance
  • Regular updates and upgrades

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