Configuration Management Services

Configuration management is a critical component of modern IT operations, providing organizations with the tools and processes needed to manage changes to IT systems and configurations with confidence. We have extensive experience in helping organizations to implement efficient configuration management services.

Configuration Management Services

Tools and Technologies We Use

At IT Outposts, we use the latest tools and automation technologies to provide you with the best possible configuration management services. Some of the tools and technologies we use include:

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Docker

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Ansible

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Puppet

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Chef

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Terraform

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Kubernetes

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Git

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Configuration Management Services We are Highly Specialized

These are some of the services that IT Outposts provides in the area of configuration management. Our team is committed to delivering high-quality services that help our clients achieve their business goals.

Configuration item identification

Our team helps identify and document the configuration items (CI) in your IT systems and applications, including software code, hardware components, and documentation. This is an important first step in the configuration management process, as it establishes a baseline for the configuration of your IT systems and applications.

Configuration management database

We establish and maintain a CMDB to track changes to the configuration item and their relationships over time. The CMDB serves as a central repository for all configuration-related information, providing a comprehensive and up-to-date record of the configuration of your digital solutions.

Change management

We control changes to the CIs by following established change management processes, ensuring that changes are properly documented, approved, and tested before implementation. This helps to ensure the stability and reliability of your IT infrastructure and reduces the risk of unplanned downtime.

Configuration verification and validation

Our team verifies and validates the configuration of your solutions to ensure they meet specified requirements and standards. This helps to ensure that they function as expected and that they meet the requirements of your organization.

Release management

We manage the release of software or hardware components, including version control and documenting the release process. This helps to ensure that software and hardware releases are properly managed, tracked, and tested before deployment, reducing the risk of deployment failures.

Configuration monitoring

Our team continuously monitors the configuration of your IT infrastructure and makes any necessary updates or changes to maintain their stability and functionality. This helps to ensure that it operates as required and that any issues are promptly addressed, reducing the risk of downtime and improving overall performance.

Our Configuration Management Stages

At IT Outposts, we follow a structured and systematic approach to configuration management, broken down into the following stages.

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Planning and preparation

During this stage, we work with the client to understand their requirements and determine the scope of the configuration management process. We also develop a plan to implement the configuration management process, including defining roles and responsibilities and selecting the tools and technologies to be used.

Configuration identification

In this stage, we identify the items that need to be managed as part of the configuration, such as hardware, software, and documentation. We also develop a unique identifier for each item, which will be used throughout the configuration management process.

Configuration control

At this stage, we establish change control procedures to manage updates to the configuration. This includes approvals, documentation, and reporting of changes, ensuring that the configuration remains consistent and up-to-date.

Configuration status accounting

At this stage, we maintain records of the status of the configuration, including changes and updates. This helps to ensure that the configuration is easily accessible and that changes can be audited and tracked over time.

Configuration verification and audit

This is the final stage of the configuration management process, where we formally close the configuration process and ensure that all relevant documentation and records have been updated. We verify that the configuration meets the client's requirements and audit the configuration management process to ensure that it is being followed correctly.

Benefits of our Configuration Management Services

IT Outpost’s configuration management services provide organizations with many benefits, including the advanced tools, technology, and expertise needed to effectively manage IT systems and applications, increase stability, reliability, and security, and reduce the risk of downtime and security breaches.

Improved stability and reliability of IT systems and applications

Our team helps to ensure the stability and reliability of your system by following established change management processes, controlling changes, and continuously monitoring the configuration. This helps to reduce the risk of unplanned downtime and improve overall performance.

Increased security and better version control

We implement security measures to protect the configuration data and maintain the integrity of the configuration, reducing the risk of security breaches and unauthorized access to sensitive information. Our release CMS helps organizations to manage the release of software or hardware components, ensuring proper version control.

Increased efficiency and improved collaboration

Our configuration management service helps organizations to streamline their processes, increase efficiency, and reduce manual effort. This allows organizations to focus on their core business activities, improving overall productivity. Our team works closely with clients to understand their unique requirements and ensure that their configuration management processes are tailored to their specific needs. This helps to improve collaboration and communication between the client and our team.

Compliance with regulations and standards

Our reporting and audit trail management services help organizations to comply with regulations, standards, and contractual requirements, reducing the risk of legal or financial penalties. With our configuration management services, organizations have access to up-to-date and accurate configuration data, allowing for better decision-making and improved resource allocation.

If you would like to learn more about our configuration management as a service or to schedule a consultation with one of our experts, contact you

Feel free to contact us.

Our Clients’ Feedback

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Petr Kirillov
CTO, C Teleport Configuration Management Services
“They're great experts that we can trust! Simple and complex solutions were discussed and deployed on time. Another aspect that excited us the most is the fast incident response time. Overall, they’re experienced engineers with great project management.”
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Egor Prihodko
CEO, OneDayBundle Configuration Management Services
"Cooperation with IT Outposts has revolutionized our company. We needed to obtain certification with Amazon's strict security and operational guidelines so we could connect our services with the Amazon marketplace. I'm excited to say we now have access to Amazon's Selling Partner API."
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Benjamin Theobald
COO, Maxxer Configuration Management Services
“The deliverables of our partnership with IT Outposts are outstanding. Their experts devised the most convenient CI/CD flow, taking into account the unique requirements of more than 30 microservices. IT Outposts has been able to minimize the human factor and the risks associated with production issues, which is yet another fantastic result.”
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Konstantin Suhinin
Delivery Director, Dinarys GmbhConfiguration Management Services
“IT Outposts created a comprehensive monitoring dashboard for our development team, made sure the project scales smoothly, and performed high availability optimization. The communication and workflow were also excellent.”
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Philipp Nacht
CTO, Financial Services CompanyConfiguration Management Services
“IT Outpost approached our project with great responsibility. Their team has performed as promised, on time. They created a migration plan and secured the transfer of infrastructure. Correctly calculated the migration budget in accordance with our specifications.”
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Alexander Konovalov
Founder, CEO, Vidby AGConfiguration Management Services
“IT Outposts and our core project team members hit it off right from the start. The cooperation is successful! The most impressive factor is their degree of accountability and dedication to the project's goals. Their experts provide superior DevOps consulting on critical architectural solutions and consistently strive to find the best approach to any issue.”
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Igor Churilov
BDM, Steelkiwi Inc.Configuration Management Services
“We were able to automate and streamline the product deployment process with the assistance of IT Outposts professionals. They thoroughly examined the product and always offered the most beneficial solutions. Also, I would like to admit the high level of communication and prompt handling of any requests.”
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Daniel Scott
CTO, Beta TraderConfiguration Management Services
"We were able to build a strong rapport with the IT Outpost team; they operated in a proactive mode and so gave excellent communication, which streamlined our workflows. Our cooperation has been absolutely successful.”
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Kostyantyn Tolstopyat
CEO, AKMCreatorConfiguration Management Services
“We have achieved deployment automation, and the IT Outpost team has created a comprehensive plan to reduce DevOps and developers’ time by 30 to 50% in the future. Thanks to the infrastructure agility, project development will progress more quickly.”
Philipp Werner
Director, Robotics LabConfiguration Management Services
“The IT Outposts specialists successfully optimized an internal project while delivering top-notch performance for the existing users and removing the dev team headaches. As a result, the internal infrastructure budget was cut by 40%, routine tasks were automated from start to finish, and SLA was put in place with thorough project monitoring.”
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Oleksandr Popov
CEO, MriyarConfiguration Management Services
“IT Outposts experts have successfully adjusted the detailed monitoring of over 35 servers and 7 services, allowing them to clearly define an infrastructure and underlying process optimization plan. It’s anticipated that the infrastructure budget will be optimized by about 40%.”
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Chloe Morrisonn
Chief Product Owner, RECURConfiguration Management Services
“What stands out the most is their extensive background, responsibility, and perfectly established workflow. They are always in touch and ready to address any problems that may come up. IT Outposts team has in-depth expertise in all DevOps aspects, providing high-level consulting regarding key software architecture solutions.”
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Dmytro Dobrytskyi
CEO, Mind StudiosConfiguration Management Services
“IT Outposts helped us optimize and scale our software infrastructure. They also provided thorough technical documentation along with guidance on how to maintain our new infrastructure in the future. Their team was highly accessible throughout our collaboration and promptly and professionally handled all of our questions.”
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Why Choose IT Outposts?

At IT Outposts, we believe in providing our clients with the highest level of service and support.. With years of experience and a deep understanding of the latest technologies, we are well-equipped to help you manage your IT infrastructure and keep it running smoothly.

FAQ

The purpose of service configuration management is to ensure that your IT systems are properly managed and maintained. This includes tracking and controlling changes to your IT systems, ensuring that they run smoothly and that any issues are quickly resolved.

The primary goals of configuration management are to ensure that your information technology systems operate without any hiccups, to decrease the amount of time spent in downtime while simultaneously increasing productivity, and to enhance data security.

The best practices for configuration management include the following:

  • Clearly defined processes and procedures
  • Use of the latest tools and technologies
  • Continuous monitoring and maintenance
  • Regular updates and upgrades

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