Operations Managed Services

IT operations that take place within companies must be managed to ensure service delivery quality and IT infrastructure value. And vice versa, poorly managed IT operations can harm the business, including its network security, resilience, and end customer services. IT Outpost provides IT operations management services, freeing up your IT department from tedious maintenance.

Tools and Technologies We Use

To provide you with the best IT operations managed services, we will use the most advanced tools that will make your business workflows easier. Here are some of these tools:

Cloud Providers

Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
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The value of use lies in providing affordable and scalable access to services and IT computing resources. Your company gains access to services such as infrastructure, platforms and software.


MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
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The value of tools is in creating the possibility of storing and accessing information. There is a systematic collection of data, they can be analyzed and their safety complies with all security policies.

Containers & Orchestration

Docker, Compose, Kubernetes and other…
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These tools help streamline operations and reduce business costs, automate deployment, network impact, and improve security. It is planned to work on the basis of microservices in several clusters.


RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
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It will allow the synchronization of data between nodes and restore their states. Distributed database management, handles large amounts of information, and provides high availability without fail. Uses caching models.


Jenkins, CitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
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Helps to productively and fast deliver software. These tools will help alleviate and greatly speed up the process of getting projects to market. Provides a continuous flow of new functionality and supply code to production.


Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
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These processes permit your company to use an organized system for assembling, analyzing and utilizing information to monitor program development for management solution making.

Configuration management

Ansible, Chef, Puppet and other...
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These management tools help keep working computer systems, software, and servers in good working order. The process is necessary to make sure that the system works as supposed, taking into account modifications and updates.

Infrastructure provisioning

Terraform, Pulumi, AWS CloudFormation and other…
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This setting helps to create, apply, administrate and automate infrastructure. These tools are needed when managing access to information and resources. This process is not a configuration step, but they are both necessary deployment steps.

Operations Managed Services

IT Operations Managed Services We Are Highly Specialized

To ensure that your servers and applications always run as intended, you can take advantage of IT Outpost’s operations management services. Some of them are described below.

System deployment

This service includes an initial setup with the desired configuration, operating system, and security adjustments. We take care of all this by deploying a virtual server in your environment and configuring it according to your CPU, memory, and storage requirements.


Our experts will monitor your system around the clock and send you alerts based on your personal thresholds if something goes wrong. If there are performance issues with servers, we will notify you about it and help to fix them.

System updates

IT Outpost's system updating services lie in installing and checking software updates on your servers. At the same time, your IT staff will be warned in advance about the necessary reboot during the installation of these updates. We also perform virtual machine backups before installing patches.

Server management

Our comprehensive IT operations managed services include server backup and management, installation of anti-malware tools, storage management, OS patching, system monitoring, and provide on-call support.

Firewall management

IT Outpost specialists will configure your firewall, whether it is hosted in the cloud or on your local server. We'll provide network security with managed firewall services as part of our IT operations package and also take care of its constant monitoring and administration.

Our Managed Stages

Based on extensive expertise, the IT Outpost team has developed its own strategy for the introduction and implementation of IT operations managed services. Here are the main steps of this strategy.

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Assessing the current business needs

First, we assess your current business needs before the introduction of our managed IT operations services. This way, we avoid unnecessary outsourcing functions and infrastructure that work just as well internally. In particular, we estimate the cost of managed IT services that do not affect your business to allow you to refuse them.

System audit

To give us a better picture of what we will be working with during our partnership, you have to approve an audit of your system. It will help us identify any system flaws and how they may have previously impacted your company's operations.

Strategy development

Because an efficiently managed IT services model must match the fundamental business concepts, the next stage of the introduction of our services is to create a strategy that shares your company's aims and objectives.

Ensuring scalability and flexibility

Our managed IT services are characterized by scalable and adaptable capabilities. Thanks to this, we can prevent errors during pick workload periods, allowing your company to operate at maximum efficiency.

Non-stop operation

At this stage, we take advantage of cutting-edge technologies and tools to guarantee faultless service and continuous supply. Therefore, you will be able to manage corporate risks and apply best practices for continuity and disaster recovery. In the case of a network malfunction, a security concern, or an unplanned outage, we will also provide you with quick assistance.

Benefits of Our IT Operations Managed Services

Our approach to IT operations management has a number of advantages that will allow you to focus on expanding the core competencies of your business, while we take on the day-to-day tasks of more time-consuming and complex projects.

Top scalability

The expansion of your company will entail an increase in the need for IT resources. You can expand to meet new needs or cut costs when resources are no longer needed. With this added layer of monitoring and control from your trusted provider, you can better track resource usage trends and forecast growth.

Productivity of your IT team

Your IT infrastructure may need 24/7 support. Waiting for that support from your team will take time away from other workflows. This will lead to burnout and employee turnover, even with competent HR. Therefore, you may need our professional help to balance the workloads of your IT staff.

Providing niche experience

One of the main advantages of our managed IT operations services is that you may choose technical experts who are well-trained, certified, and qualified for your business niche. Thus, you will avoid the need to recruit IT staff on your own. Partnering with us also ensures your endless access to the newest digital technologies.


Thanks to our managed services, you will gain access to proactive solutions and the best niche specialists and their knowledge. Also, IT management and monitoring make it easier to spot issues before they become more significant.

Predictability of costs

Investments in IT infrastructure are expensive. As your organization expands, IT investments can make it difficult to predict operating expenses. At the same time, our managed services will prevent your business from unexpected breakdowns, maintenance, and repairs costs and thus, ensure the predictability of your budget.

To get the most out of your digital solution, get in touch with our IT operations management specialists.

Our Clients’ Feedback

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Petr Kirillov
CTO, C Teleport Operations Managed Services
“They're great experts that we can trust! Simple and complex solutions were discussed and deployed on time. Another aspect that excited us the most is the fast incident response time. Overall, they’re experienced engineers with great project management.”
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Egor Prihodko
CEO, OneDayBundle Operations Managed Services
"Cooperation with IT Outposts has revolutionized our company. We needed to obtain certification with Amazon's strict security and operational guidelines so we could connect our services with the Amazon marketplace. I'm excited to say we now have access to Amazon's Selling Partner API."
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Benjamin Theobald
COO, Maxxer Operations Managed Services
“The deliverables of our partnership with IT Outposts are outstanding. Their experts devised the most convenient CI/CD flow, taking into account the unique requirements of more than 30 microservices. IT Outposts has been able to minimize the human factor and the risks associated with production issues, which is yet another fantastic result.”
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Konstantin Suhinin
Delivery Director, Dinarys GmbhOperations Managed Services
“IT Outposts created a comprehensive monitoring dashboard for our development team, made sure the project scales smoothly, and performed high availability optimization. The communication and workflow were also excellent.”
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Philipp Nacht
CTO, Financial Services CompanyOperations Managed Services
“IT Outpost approached our project with great responsibility. Their team has performed as promised, on time. They created a migration plan and secured the transfer of infrastructure. Correctly calculated the migration budget in accordance with our specifications.”
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Alexander Konovalov
Founder, CEO, Vidby AGOperations Managed Services
“IT Outposts and our core project team members hit it off right from the start. The cooperation is successful! The most impressive factor is their degree of accountability and dedication to the project's goals. Their experts provide superior DevOps consulting on critical architectural solutions and consistently strive to find the best approach to any issue.”
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Igor Churilov
BDM, Steelkiwi Inc.Operations Managed Services
“We were able to automate and streamline the product deployment process with the assistance of IT Outposts professionals. They thoroughly examined the product and always offered the most beneficial solutions. Also, I would like to admit the high level of communication and prompt handling of any requests.”
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Daniel Scott
CTO, Beta TraderOperations Managed Services
"We were able to build a strong rapport with the IT Outpost team; they operated in a proactive mode and so gave excellent communication, which streamlined our workflows. Our cooperation has been absolutely successful.”
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Kostyantyn Tolstopyat
CEO, AKMCreatorOperations Managed Services
“We have achieved deployment automation, and the IT Outpost team has created a comprehensive plan to reduce DevOps and developers’ time by 30 to 50% in the future. Thanks to the infrastructure agility, project development will progress more quickly.”
Philipp Werner
Director, Robotics LabOperations Managed Services
“The IT Outposts specialists successfully optimized an internal project while delivering top-notch performance for the existing users and removing the dev team headaches. As a result, the internal infrastructure budget was cut by 40%, routine tasks were automated from start to finish, and SLA was put in place with thorough project monitoring.”
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Oleksandr Popov
CEO, MriyarOperations Managed Services
“IT Outposts experts have successfully adjusted the detailed monitoring of over 35 servers and 7 services, allowing them to clearly define an infrastructure and underlying process optimization plan. It’s anticipated that the infrastructure budget will be optimized by about 40%.”
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Chloe Morrisonn
Chief Product Owner, RECUROperations Managed Services
“What stands out the most is their extensive background, responsibility, and perfectly established workflow. They are always in touch and ready to address any problems that may come up. IT Outposts team has in-depth expertise in all DevOps aspects, providing high-level consulting regarding key software architecture solutions.”
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Dmytro Dobrytskyi
CEO, Mind StudiosOperations Managed Services
“IT Outposts helped us optimize and scale our software infrastructure. They also provided thorough technical documentation along with guidance on how to maintain our new infrastructure in the future. Their team was highly accessible throughout our collaboration and promptly and professionally handled all of our questions.”
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Why Choose IT Outposts?

To get the most out of your digital solution, you need a combination of knowledge and software assistance. With IT Outpost’s operations management services, you will be able to provide your business with a rich and practical digital experience by combining our deep industry knowledge with market-leading software tools.


The most typical examples of managed services are cost reduction services, improving service quality, outsourcing repeated tasks, etc.

The following services are required in an IT operations management service:

  • System deployment
  • Monitoring
  • System updates
  • Server management
  • Firewall management

IT operations managed services are required for companies who need to extend or enhance their systems without hiring and training new IT staff they won’t need in the future.

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