Cloud Assessment Services
Cloud Assessment In recent years, attention to ensuring the security of the IT component has increased significantly, including ensuring the information safety of various objects
Operations Managed Services
IT operations that take place within companies must be managed to ensure service delivery quality and IT infrastructure value. And vice versa, poorly managed IT operations can harm the business, including its network security, resilience, and end customer services. IT Outpost provides IT operations management services, freeing up your IT department from tedious maintenance.
Tools and Technologies We Use
To provide you with the best IT operations managed services, we will use the most advanced tools that will make your business workflows easier. Here are some of these tools:
Cloud Providers
Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
Databases
MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
Containers & Orchestration
Docker, Compose, Kubernetes and other…
Service
RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
CI/CD
Jenkins, CitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
Monitoring
Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
Configuration management
Ansible, Chef,
Puppet and other...
Infrastructure provisioning
Terraform, Pulumi, AWS CloudFormation and other…
IT Operations Managed Services We Are Highly Specialized
To ensure that your servers and applications always run as intended, you can take advantage of IT Outpost’s operations management services. Some of them are described below.
System deployment
This service includes an initial setup with the desired configuration, operating system, and security adjustments. We take care of all this by deploying a virtual server in your environment and configuring it according to your CPU, memory, and storage requirements.
Monitoring
Our experts will monitor your system around the clock and send you alerts based on your personal thresholds if something goes wrong. If there are performance issues with servers, we will notify you about it and help to fix them.
System updates
IT Outpost's system updating services lie in installing and checking software updates on your servers. At the same time, your IT staff will be warned in advance about the necessary reboot during the installation of these updates. We also perform virtual machine backups before installing patches.
Server management
Our comprehensive IT operations managed services include server backup and management, installation of anti-malware tools, storage management, OS patching, system monitoring, and provide on-call support.
Firewall management
IT Outpost specialists will configure your firewall, whether it is hosted in the cloud or on your local server. We'll provide network security with managed firewall services as part of our IT operations package and also take care of its constant monitoring and administration.
Our Managed Stages
Based on extensive expertise, the IT Outpost team has developed its own strategy for the introduction and implementation of IT operations managed services. Here are the main steps of this strategy.
Assessing the current business needs
First, we assess your current business needs before the introduction of our managed IT operations services. This way, we avoid unnecessary outsourcing functions and infrastructure that work just as well internally. In particular, we estimate the cost of managed IT services that do not affect your business to allow you to refuse them.
System audit
To give us a better picture of what we will be working with during our partnership, you have to approve an audit of your system. It will help us identify any system flaws and how they may have previously impacted your company's operations.
Strategy development
Because an efficiently managed IT services model must match the fundamental business concepts, the next stage of the introduction of our services is to create a strategy that shares your company's aims and objectives.
Ensuring scalability and flexibility
Our managed IT services are characterized by scalable and adaptable capabilities. Thanks to this, we can prevent errors during pick workload periods, allowing your company to operate at maximum efficiency.
Non-stop operation
At this stage, we take advantage of cutting-edge technologies and tools to guarantee faultless service and continuous supply. Therefore, you will be able to manage corporate risks and apply best practices for continuity and disaster recovery. In the case of a network malfunction, a security concern, or an unplanned outage, we will also provide you with quick assistance.
Benefits of Our IT Operations Managed Services
Our approach to IT operations management has a number of advantages that will allow you to focus on expanding the core competencies of your business, while we take on the day-to-day tasks of more time-consuming and complex projects.
Top scalability
The expansion of your company will entail an increase in the need for IT resources. You can expand to meet new needs or cut costs when resources are no longer needed. With this added layer of monitoring and control from your trusted provider, you can better track resource usage trends and forecast growth.
Productivity of your IT team
Your IT infrastructure may need 24/7 support. Waiting for that support from your team will take time away from other workflows. This will lead to burnout and employee turnover, even with competent HR. Therefore, you may need our professional help to balance the workloads of your IT staff.
Providing niche experience
One of the main advantages of our managed IT operations services is that you may choose technical experts who are well-trained, certified, and qualified for your business niche. Thus, you will avoid the need to recruit IT staff on your own. Partnering with us also ensures your endless access to the newest digital technologies.
Proactivity
Thanks to our managed services, you will gain access to proactive solutions and the best niche specialists and their knowledge. Also, IT management and monitoring make it easier to spot issues before they become more significant.
Predictability of costs
Investments in IT infrastructure are expensive. As your organization expands, IT investments can make it difficult to predict operating expenses. At the same time, our managed services will prevent your business from unexpected breakdowns, maintenance, and repairs costs and thus, ensure the predictability of your budget.
To get the most out of your digital solution, get in touch with our IT operations management specialists.
Our Clients’ Feedback
Benjamin
COO, Maxxer
IT Outposts’ efforts have mitigated human errors and streamlined the development process, meeting expectations. They’ve facilitated a productive workflow through a collaborative approach. Their experience, accountability, and professionalism accentuate their high-quality output.
Konstantin Suhinin
Delivery Director, Dinarys Gmbh
The IT Outposts team created a detailed monitoring dashboard that ensured smooth project scalability for main cloud providers and performed high availability optimization for their platform. The company was quite happy to work with such talented professionals.
Philipp Nacht
CTO, Financial Services Company
A responsible partner, IT Outpost has worked hard to handle the client's project, executing their dedication and commitment. The team has professionally accommodated all the client's requests. They are communicative, diligent, and knowledgeable in the workflow.
Alexander Konovalov
Founder, CEO, Vidby AG
With the ongoing project, the team has prepared an architecture plan and has deployed the infrastructure of the platform. They are having an effective and smooth collaboration so far. The client is impressed by IT Outposts' commitment and accountability as their partnership continues.
Igor Churilov
BDM, Steelkiwi Inc.
IT Outposts helped the company automate and unify the product deployment workflow. They provided solutions that were successfully accepted by the company's internal project team. They led excellent communication that ensured a productive workflow.
Daniel Scott
CTO, Beta Trader
IT Outposts successfully executed seamless project management by developing a productive strategy that managed confidential data, customer functions, and admission permissions. They worked closely with the client and communicated well. Their accountability and skills were notable in the workflow.
Kostyantyn Tolstopyat
CEO, AKMCreator
With IT Outposts, the company achieved their goal of deployment automation. The vendor team developed a thorough plan that led to about 30%–50% savings in time and faster project implementation. They impressed the client by being present at every stage of communication.
Philipp Werner
Director, Robotics Lab
So far, IT Outposts has reduced the client's internal infrastructure budget by 40%. The work is being done perfectly by the team, and they are willing to make any changes to improve the quality of their work. The team communicates effectively with the internal team to ensure a smooth workflow.
Oleksandr Popov
CEO, Mriyar
IT Outposts is monitoring over 35 servers and seven services, which has allowed them to outline a clear infrastructure to optimize underlying processes. They've also optimized the budget by about 40% and have a plan to further optimize resource use.
Chloe Morrisonn
Chief Product Owner, RECUR
IT Outposts has successfully performed the client’s requirements, meeting expectations. Their collaborative and communicative approach ensures an efficient and seamless workflow. Beyond their in-depth DevOps expertise, their outstanding project management is impressive.
Dmytro Dobrytskyi
CEO, Mind Studios
IT Outposts helped the client move their infrastructure to AWS and configure Docker and Kubernetes for faster project environment setup. They also delivered detailed technical documentation and instructions on maintaining the new infrastructure. Moreover, the vendor was responsive and timely.
Why Choose IT Outposts?
To get the most out of your digital solution, you need a combination of knowledge and software assistance. With IT Outpost’s operations management services, you will be able to provide your business with a rich and practical digital experience by combining our deep industry knowledge with market-leading software tools.
FAQ
What are examples of managed services?
The most typical examples of managed services are cost reduction services, improving service quality, outsourcing repeated tasks, etc.
Which Services Are Required for Operations Managed Services?
The following services are required in an IT operations management service:
- System deployment
- Monitoring
- System updates
- Server management
- Firewall management
Who needs IT operations managed services?
IT operations managed services are required for companies who need to extend or enhance their systems without hiring and training new IT staff they won’t need in the future.
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