Operations Managed Services

IT operations that take place within companies must be managed to ensure service delivery quality and IT infrastructure value. And vice versa, poorly managed IT operations can harm the business, including its network security, resilience, and end customer services. IT Outpost provides IT operations management services, freeing up your IT department from tedious maintenance.

Operations Managed Services

Tools and Technologies We Use

To provide you with the best IT operations managed services, we will use the most advanced tools that will make your business workflows easier. Here are some of these tools:

Cloud Providers

Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
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The value of use lies in providing affordable and scalable access to services and IT computing resources. Your company gains access to services such as infrastructure, platforms and software.

Databases

MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
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The value of tools is in creating the possibility of storing and accessing information. There is a systematic collection of data, they can be analyzed and their safety complies with all security policies.

Containers & Orchestration

Docker, Compose, Kubernetes and other…
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These tools help streamline operations and reduce business costs, automate deployment, network impact, and improve security. It is planned to work on the basis of microservices in several clusters.

Service

RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
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It will allow the synchronization of data between nodes and restore their states. Distributed database management, handles large amounts of information, and provides high availability without fail. Uses caching models.

CI/CD

Jenkins, CitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
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Helps to productively and fast deliver software. These tools will help alleviate and greatly speed up the process of getting projects to market. Provides a continuous flow of new functionality and supply code to production.

Monitoring

Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
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These processes permit your company to use an organized system for assembling, analyzing and utilizing information to monitor program development for management solution making.

Configuration management

Ansible, Chef, Puppet and other...
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These management tools help keep working computer systems, software, and servers in good working order. The process is necessary to make sure that the system works as supposed, taking into account modifications and updates.

Infrastructure provisioning

Terraform, Pulumi, AWS CloudFormation and other…
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This setting helps to create, apply, administrate and automate infrastructure. These tools are needed when managing access to information and resources. This process is not a configuration step, but they are both necessary deployment steps.

Operations Managed Services

IT Operations Managed Services We Are Highly Specialized

To ensure that your servers and applications always run as intended, you can take advantage of IT Outpost’s operations management services. Some of them are described below.

System deployment

This service includes an initial setup with the desired configuration, operating system, and security adjustments. We take care of all this by deploying a virtual server in your environment and configuring it according to your CPU, memory, and storage requirements.

Monitoring

Our experts will monitor your system around the clock and send you alerts based on your personal thresholds if something goes wrong. If there are performance issues with servers, we will notify you about it and help to fix them.

System updates

IT Outpost's system updating services lie in installing and checking software updates on your servers. At the same time, your IT staff will be warned in advance about the necessary reboot during the installation of these updates. We also perform virtual machine backups before installing patches.

Server management

Our comprehensive IT operations managed services include server backup and management, installation of anti-malware tools, storage management, OS patching, system monitoring, and provide on-call support.

Firewall management

IT Outpost specialists will configure your firewall, whether it is hosted in the cloud or on your local server. We'll provide network security with managed firewall services as part of our IT operations package and also take care of its constant monitoring and administration.

Our Managed Stages

Based on extensive expertise, the IT Outpost team has developed its own strategy for the introduction and implementation of IT operations managed services. Here are the main steps of this strategy.

Operations Managed Services

Assessing the current business needs

First, we assess your current business needs before the introduction of our managed IT operations services. This way, we avoid unnecessary outsourcing functions and infrastructure that work just as well internally. In particular, we estimate the cost of managed IT services that do not affect your business to allow you to refuse them.

System audit

To give us a better picture of what we will be working with during our partnership, you have to approve an audit of your system. It will help us identify any system flaws and how they may have previously impacted your company's operations.

Strategy development

Because an efficiently managed IT services model must match the fundamental business concepts, the next stage of the introduction of our services is to create a strategy that shares your company's aims and objectives.

Ensuring scalability and flexibility

Our managed IT services are characterized by scalable and adaptable capabilities. Thanks to this, we can prevent errors during pick workload periods, allowing your company to operate at maximum efficiency.

Non-stop operation

At this stage, we take advantage of cutting-edge technologies and tools to guarantee faultless service and continuous supply. Therefore, you will be able to manage corporate risks and apply best practices for continuity and disaster recovery. In the case of a network malfunction, a security concern, or an unplanned outage, we will also provide you with quick assistance.

Benefits of Our IT Operations Managed Services

Our approach to IT operations management has a number of advantages that will allow you to focus on expanding the core competencies of your business, while we take on the day-to-day tasks of more time-consuming and complex projects.

Top scalability

The expansion of your company will entail an increase in the need for IT resources. You can expand to meet new needs or cut costs when resources are no longer needed. With this added layer of monitoring and control from your trusted provider, you can better track resource usage trends and forecast growth.

Productivity of your IT team

Your IT infrastructure may need 24/7 support. Waiting for that support from your team will take time away from other workflows. This will lead to burnout and employee turnover, even with competent HR. Therefore, you may need our professional help to balance the workloads of your IT staff.

Providing niche experience

One of the main advantages of our managed IT operations services is that you may choose technical experts who are well-trained, certified, and qualified for your business niche. Thus, you will avoid the need to recruit IT staff on your own. Partnering with us also ensures your endless access to the newest digital technologies.

Proactivity

Thanks to our managed services, you will gain access to proactive solutions and the best niche specialists and their knowledge. Also, IT management and monitoring make it easier to spot issues before they become more significant.

Predictability of costs

Investments in IT infrastructure are expensive. As your organization expands, IT investments can make it difficult to predict operating expenses. At the same time, our managed services will prevent your business from unexpected breakdowns, maintenance, and repairs costs and thus, ensure the predictability of your budget.

To get the most out of your digital solution, get in touch with our IT operations management specialists.

Our Clients’ Feedback

Operations Managed Services
Benjamin
COO, Maxxer Operations Managed Services
IT Outposts’ efforts have mitigated human errors and streamlined the development process, meeting expectations. They’ve facilitated a productive workflow through a collaborative approach. Their experience, accountability, and professionalism accentuate their high-quality output.
Operations Managed Services
Konstantin Suhinin
Delivery Director, Dinarys GmbhOperations Managed Services
The IT Outposts team created a detailed monitoring dashboard that ensured smooth project scalability for main cloud providers and performed high availability optimization for their platform. The company was quite happy to work with such talented professionals.
Operations Managed Services
Philipp Nacht
CTO, Financial Services CompanyOperations Managed Services
A responsible partner, IT Outpost has worked hard to handle the client's project, executing their dedication and commitment. The team has professionally accommodated all the client's requests. They are communicative, diligent, and knowledgeable in the workflow.
Operations Managed Services
Alexander Konovalov
Founder, CEO, Vidby AGOperations Managed Services
With the ongoing project, the team has prepared an architecture plan and has deployed the infrastructure of the platform. They are having an effective and smooth collaboration so far. The client is impressed by IT Outposts' commitment and accountability as their partnership continues.
Operations Managed Services
Igor Churilov
BDM, Steelkiwi Inc.Operations Managed Services
IT Outposts helped the company automate and unify the product deployment workflow. They provided solutions that were successfully accepted by the company's internal project team. They led excellent communication that ensured a productive workflow.
Operations Managed Services
Daniel Scott
CTO, Beta TraderOperations Managed Services
IT Outposts successfully executed seamless project management by developing a productive strategy that managed confidential data, customer functions, and admission permissions. They worked closely with the client and communicated well. Their accountability and skills were notable in the workflow.
Operations Managed Services
Kostyantyn Tolstopyat
CEO, AKMCreatorOperations Managed Services
With IT Outposts, the company achieved their goal of deployment automation. The vendor team developed a thorough plan that led to about 30%–50% savings in time and faster project implementation. They impressed the client by being present at every stage of communication.
Philipp Werner
Director, Robotics LabOperations Managed Services
So far, IT Outposts has reduced the client's internal infrastructure budget by 40%. The work is being done perfectly by the team, and they are willing to make any changes to improve the quality of their work. The team communicates effectively with the internal team to ensure a smooth workflow.
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Oleksandr Popov
CEO, MriyarOperations Managed Services
IT Outposts is monitoring over 35 servers and seven services, which has allowed them to outline a clear infrastructure to optimize underlying processes. They've also optimized the budget by about 40% and have a plan to further optimize resource use.
Operations Managed Services
Chloe Morrisonn
Chief Product Owner, RECUROperations Managed Services
IT Outposts has successfully performed the client’s requirements, meeting expectations. Their collaborative and communicative approach ensures an efficient and seamless workflow. Beyond their in-depth DevOps expertise, their outstanding project management is impressive.
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Why Choose IT Outposts?

To get the most out of your digital solution, you need a combination of knowledge and software assistance. With IT Outpost’s operations management services, you will be able to provide your business with a rich and practical digital experience by combining our deep industry knowledge with market-leading software tools.

FAQ

The most typical examples of managed services are cost reduction services, improving service quality, outsourcing repeated tasks, etc.

The following services are required in an IT operations management service:

  • System deployment
  • Monitoring
  • System updates
  • Server management
  • Firewall management

IT operations managed services are required for companies who need to extend or enhance their systems without hiring and training new IT staff they won’t need in the future.

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