Cloud Enablement Services
Cloud Enablement Services Companies need to communicate with their infrastructure anywhere in the world. That’s exactly why IT Outposts can recommend cloud enablement services. Their
Operations Managed Services
IT operations that take place within companies must be managed to ensure service delivery quality and IT infrastructure value. And vice versa, poorly managed IT operations can harm the business, including its network security, resilience, and end customer services. IT Outpost provides IT operations management services, freeing up your IT department from tedious maintenance.
Tools and Technologies We Use
To provide you with the best IT operations managed services, we will use the most advanced tools that will make your business workflows easier. Here are some of these tools:
Cloud Providers
Amazon AWS, GCP, Microsoft Azure, Any Private Cloud and other…
Databases
MySQL, MongoDB, Amazon Aurora, PostgresSQL, Percona, Scylla DB, Clickhouse MariaDB, Oracle, MS SQL, InnoDB and other…
Containers & Orchestration
Docker, Compose, Kubernetes and other…
Service
RabbitMQ, Apache Kafka, Apache Cassandra, Redis, ELK stack, Istio, MinIO, Memcached, Kiali and other…
CI/CD
Jenkins, GitLab, GitHub, Teamcity, CircleCI, Travis CI, Bitbucket pipelines, DroneCI, Flux, ArgoCD and other…
Monitoring
Prometheus, Datadog, Sentry, Grafana, PagerDuty, InfluxDB, Azure Monitor, Google Stackdriver, Amazon Cloudwatch and other…
Configuration management
Ansible, Chef,
Puppet and other...
Infrastructure provisioning
Terraform, Pulumi, AWS CloudFormation and other…
IT Operations Managed Services We Are Highly Specialized
To ensure that your servers and applications always run as intended, you can take advantage of IT Outpost’s operations management services. Some of them are described below.
System deployment
This service includes an initial setup with the desired configuration, operating system, and security adjustments. We take care of all this by deploying a virtual server in your environment and configuring it according to your CPU, memory, and storage requirements.
Monitoring
Our experts will monitor your system around the clock and send you alerts based on your personal thresholds if something goes wrong. If there are performance issues with servers, we will notify you about it and help to fix them.
System updates
IT Outpost's system updating services lie in installing and checking software updates on your servers. At the same time, your IT staff will be warned in advance about the necessary reboot during the installation of these updates. We also perform virtual machine backups before installing patches.
Server management
Our comprehensive IT operations managed services include server backup and management, installation of anti-malware tools, storage management, OS patching, system monitoring, and provide on-call support.
Firewall management
IT Outpost specialists will configure your firewall, whether it is hosted in the cloud or on your local server. We'll provide network security with managed firewall services as part of our IT operations package and also take care of its constant monitoring and administration.
Our Managed Stages
Based on extensive expertise, the IT Outpost team has developed its own strategy for the introduction and implementation of IT operations managed services. Here are the main steps of this strategy.
Assessing the current business needs
First, we assess your current business needs before the introduction of our managed IT operations services. This way, we avoid unnecessary outsourcing functions and infrastructure that work just as well internally. In particular, we estimate the cost of managed IT services that do not affect your business to allow you to refuse them.
System audit
To give us a better picture of what we will be working with during our partnership, you have to approve an audit of your system. It will help us identify any system flaws and how they may have previously impacted your company's operations.
Strategy development
Because an efficiently managed IT services model must match the fundamental business concepts, the next stage of the introduction of our services is to create a strategy that shares your company's aims and objectives.
Ensuring scalability and flexibility
Our managed IT services are characterized by scalable and adaptable capabilities. Thanks to this, we can prevent errors during pick workload periods, allowing your company to operate at maximum efficiency.
Non-stop operation
At this stage, we take advantage of cutting-edge technologies and tools to guarantee faultless service and continuous supply. Therefore, you will be able to manage corporate risks and apply best practices for continuity and disaster recovery. In the case of a network malfunction, a security concern, or an unplanned outage, we will also provide you with quick assistance.
Benefits of Our IT Operations Managed Services
Our approach to IT operations management has a number of advantages that will allow you to focus on expanding the core competencies of your business, while we take on the day-to-day tasks of more time-consuming and complex projects.
Top scalability
The expansion of your company will entail an increase in the need for IT resources. You can expand to meet new needs or cut costs when resources are no longer needed. With this added layer of monitoring and control from your trusted provider, you can better track resource usage trends and forecast growth.
Productivity of your IT team
Your IT infrastructure may need 24/7 support. Waiting for that support from your team will take time away from other workflows. This will lead to burnout and employee turnover, even with competent HR. Therefore, you may need our professional help to balance the workloads of your IT staff.
Providing niche experience
One of the main advantages of our managed IT operations services is that you may choose technical experts who are well-trained, certified, and qualified for your business niche. Thus, you will avoid the need to recruit IT staff on your own. Partnering with us also ensures your endless access to the newest digital technologies.
Proactivity
Thanks to our managed services, you will gain access to proactive solutions and the best niche specialists and their knowledge. Also, IT management and monitoring make it easier to spot issues before they become more significant.
Predictability of costs
Investments in IT infrastructure are expensive. As your organization expands, IT investments can make it difficult to predict operating expenses. At the same time, our managed services will prevent your business from unexpected breakdowns, maintenance, and repairs costs and thus, ensure the predictability of your budget.
To get the most out of your digital solution, get in touch with our IT operations management specialists.
Our Clients’ Feedback
Petr Kirillov
CTO, C Teleport
“They're great experts that we can trust! Simple and complex solutions were discussed and deployed on time. Another aspect that excited us the most is the fast incident response time. Overall, they’re experienced engineers with great project management.”
Egor Prihodko
CEO, OneDayBundle
"Cooperation with IT Outposts has revolutionized our company. We needed to obtain certification with Amazon's strict security and operational guidelines so we could connect our services with the Amazon marketplace. I'm excited to say we now have access to Amazon's Selling Partner API."
Benjamin Theobald
COO, Maxxer
“The deliverables of our partnership with IT Outposts are outstanding. Their experts devised the most convenient CI/CD flow, taking into account the unique requirements of more than 30 microservices. IT Outposts has been able to minimize the human factor and the risks associated with production issues, which is yet another fantastic result.”
Konstantin Suhinin
Delivery Director, Dinarys Gmbh
“IT Outposts created a comprehensive monitoring dashboard for our development team, made sure the project scales smoothly, and performed high availability optimization. The communication and workflow were also excellent.”
Philipp Nacht
CTO, Financial Services Company
“IT Outpost approached our project with great responsibility. Their team has performed as promised, on time. They created a migration plan and secured the transfer of infrastructure. Correctly calculated the migration budget in accordance with our specifications.”
Alexander Konovalov
Founder, CEO, Vidby AG
“IT Outposts and our core project team members hit it off right from the start. The cooperation is successful! The most impressive factor is their degree of accountability and dedication to the project's goals. Their experts provide superior DevOps consulting on critical architectural solutions and consistently strive to find the best approach to any issue.”
Igor Churilov
BDM, Steelkiwi Inc.
“We were able to automate and streamline the product deployment process with the assistance of IT Outposts professionals. They thoroughly examined the product and always offered the most beneficial solutions. Also, I would like to admit the high level of communication and prompt handling of any requests.”
Daniel Scott
CTO, Beta Trader
"We were able to build a strong rapport with the IT Outpost team; they operated in a proactive mode and so gave excellent communication, which streamlined our workflows. Our cooperation has been absolutely successful.”
Kostyantyn Tolstopyat
CEO, AKMCreator
“We have achieved deployment automation, and the IT Outpost team has created a comprehensive plan to reduce DevOps and developers’ time by 30 to 50% in the future. Thanks to the infrastructure agility, project development will progress more quickly.”
Philipp Werner
Director, Robotics Lab
“The IT Outposts specialists successfully optimized an internal project while delivering top-notch performance for the existing users and removing the dev team headaches. As a result, the internal infrastructure budget was cut by 40%, routine tasks were automated from start to finish, and SLA was put in place with thorough project monitoring.”
Oleksandr Popov
CEO, Mriyar
“IT Outposts experts have successfully adjusted the detailed monitoring of over 35 servers and 7 services, allowing them to clearly define an infrastructure and underlying process optimization plan. It’s anticipated that the infrastructure budget will be optimized by about 40%.”
Chloe Morrisonn
Chief Product Owner, RECUR
“What stands out the most is their extensive background, responsibility, and perfectly established workflow. They are always in touch and ready to address any problems that may come up. IT Outposts team has in-depth expertise in all DevOps aspects, providing high-level consulting regarding key software architecture solutions.”
Dmytro Dobrytskyi
CEO, Mind Studios
“IT Outposts helped us optimize and scale our software infrastructure. They also provided thorough technical documentation along with guidance on how to maintain our new infrastructure in the future. Their team was highly accessible throughout our collaboration and promptly and professionally handled all of our questions.”
Why Choose IT Outposts?
To get the most out of your digital solution, you need a combination of knowledge and software assistance. With IT Outpost’s operations management services, you will be able to provide your business with a rich and practical digital experience by combining our deep industry knowledge with market-leading software tools.
FAQ
What are examples of managed services?
The most typical examples of managed services are cost reduction services, improving service quality, outsourcing repeated tasks, etc.
Which Services Are Required for Operations Managed Services?
The following services are required in an IT operations management service:
- System deployment
- Monitoring
- System updates
- Server management
- Firewall management
Who needs IT operations managed services?
IT operations managed services are required for companies who need to extend or enhance their systems without hiring and training new IT staff they won’t need in the future.
Services We Also Provide
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Data Migration Services
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90%
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