Managed IT Support Services
Managed IT Support A contemporary approach to remote managed IT support enables enterprises to be mobile and flexible, actively respond to current IT needs, while
Oracle Cloud Infrastructure combines ease of use and is designed to provide detailed information about application availability and performance, quickly identifying issues, and ensuring consistent quality of application services. OCI can help manage your Java runtime and applications both locally and in any cloud.
In addition to OCI monitoring, IT Outpost uses additional services to monitor and analyze the application landscape in the cloud.
Prometheus
Grafana
Datadog
Sentry
InfluxDB
Pagerduty
Azure Monitor
Stackdriver
CloudWatch
OCI Monitoring Services helps IT Outpost professionals deliver unmatched service quality by providing a single source of infrastructure performance data and allowing them to pinpoint the root cause of problems up to 20% faster. The company also offers value-added services.
OCI Monitoring Services has enabled client projects to improve the quality of operations, reduce application errors by up to 90%, and reduce labor and financial costs.
Applications serve the core business processes of an enterprise. As remote and Internet access becomes a requirement, data accuracy, speed, and consistency become increasingly important.
The IT Outpost OCI monitoring service includes four important features that provide application administrators and DevOps specialists with reliable insights into all aspects of customer interactions.
Monitors various infrastructure components and application code installed on customers, third-party service providers, and computer servers deployed in the cloud or on-premises.
With oracle cloud infrastructure monitoring, end users can be monitored and receive reliable information about all activities of any user at any time, regardless of their location or how they access the application. DevOps professionals can prioritize issues that affect large groups of end users.
Session Diagnostics
All user sessions can be monitored and used for troubleshooting purposes. Support professionals can use this feature to capture issues that are difficult to reproduce.
Complementing the Server-level Tracing Features
All user actions are linked to trace data on the server, allowing you to quickly troubleshoot problems as they arise. It also allows for analysis and possible correlation to problems that occur on the server.
Synthetic Monitoring
Synthetic OCI monitoring allows developers and operators to prevent problems from occurring before they affect users. For example, to monitor application availability, you can create a synthetic oracle cloud monitoring script and run it regularly.
Server Monitoring
Information about end-user interactions is not enough to identify points of failure and bottlenecks. Therefore, APM also collects information about all components involved in service delivery.
Oracle Cloud Monitoring combines the benefits of the public cloud (on-demand access, self-service, scalability, pay-as-you-go) with the benefits typically associated with on-premises environments (manageability, predictability, and control). OCI allows you to monitor millions of parameters and more.
Easy monitoring of applications at the business level
OpenSource solutions often lack comprehensive OCI monitoring that covers more than just the infrastructure. With us, you monitor infrastructure and business metrics all in one place.
Clear data visualization
You can aggregate oracle cloud monitoring data by different parameters and build dashboards with graphs of average, minimum and maximum values: use pie, line, and bar charts.
Any parameter can be tracked
The ability to send and analyze any custom metric. Plus, launch the agent in a couple of clicks and easily set up the metrics you need.
High-quality customization
Customization options allow customers to add collected data to any other data available through managed objects (MBeans).
At the core of IT Outpost’s OCI is a high-speed, wide-area network connecting cloud servers to high-performance on-premises, blockchain, and object storage. The cloud platform they form provides the fastest performance for traditional and distributed applications, as well as the high availability of databases. The high rating of cooperation with IT Outpost is the result of many years of experience and cooperation with partners and customers.
Of course, the OCI monitoring service continually transmits metrics to the tracking service for active observation. And alarms use those metrics for passive oracle cloud monitoring.
Only sessions of active services that are pending at a specific point in time are displayed.
OCI monitoring by the Applications Manager can help you automatically detect anomalies before they affect your customers, get to the root cause of various problems, and fix them fast.
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