Privacy Policy

Effective Date: 05/08/2025

INTRODUCTION

This Privacy Policy describes how IT Outposts LLC collects, uses, and protects personal information when you visit IT Outposts website or engage with IT Outposts services. We are committed to respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Privacy Rights Act (CPRA) and other regional legislation.
By using IT Outposts website or services, you agree to the terms of this Privacy Policy.

Information Collected

IT Outposts collects only limited personal information necessary to provide and maintain services to enterprise clients. Specifically, IT Outposts may collect:

  • Name and Surname
  • Corporate Email Address

This information is collected solely for the purpose of identity verification, access management, and communication within the scope of active business relationships.

IT Outposts also collects email addresses voluntarily submitted via contact forms or newsletter subscriptions. 

Additionally, IT Outposts website may collect non-personal information automatically, such as:

  • Browser type
  • Device identifiers
  • IP address (used for security logs and regional compliance)

Use of Information

IT Outposts use the collected information exclusively to:

  • Manage user access to client projects and systems
  • Administer secure login and authorization processes
  • Respond to contact requests and inquiries
  • Ensure service continuity and account provisioning
  • Fulfill contractual and legal obligations

If you submit your email through IT Outposts website, you consent to being contacted for informational or marketing purposes, including updates about our services or resources relevant to DevOps and infrastructure security. You may unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly.

Information Sharing

IT Outposts do not sell, trade, or rent your personal data to third parties.

IT Outposts may share data with trusted service providers (such as cloud or identity providers) under strict data protection agreements, and only when necessary to deliver our services. These providers are contractually obligated to protect your data and only use it for the purposes we define.

Data Access and Rights

Because IT Outposts works exclusively with enterprise clients, individuals seeking access to or correction of their personal information must submit requests through their company’s authorized representative.

Once a request is received, we will process it in accordance with applicable data protection laws in the respective jurisdiction.

Data Retention

IT Outposts enforces data retention and disposal procedures that reflect its lean operating model and client privacy expectations. IT Outposts retains personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Support access management
  • Comply with legal or contractual obligations

Upon request or account termination, data is deleted in accordance with our Data Retention and Disposal Policy. Account data is purged within 30 days of request unless otherwise agreed with the client.

When data is no longer needed, it is disposed of securely. Deletion methods are aligned with the NIST SP 800-88 Rev. 1 Guidelines for Media Sanitization and vendor-specific practices for platforms like Google Workspace and Passbolt. Where applicable, audit logs confirming deletion are stored for accountability.

Data Security

IT Outposts implemented industry-standard measures to protect personal data from loss, misuse, and unauthorized access. These include:

  • Encryption: All personal information is encrypted during transmission (TLS) and at rest (AES-256).
  • Access Controls: Role-based access controls (RBAC) ensure only authorized personnel can access user data.
  • Incident Response: A formal plan is in place to respond to data breaches or other security incidents promptly.

IT Outposts employs robust security measures aligned with  ISO 27001, SOC 2, HIPAA, GDPR, and security best practices.

Cookies and Analytics

IT Outposts website uses cookies to enhance user experience, ensure functionality, and help us understand how visitors interact with our site. It uses the following types of cookies:

  • Necessary Cookies – These are required for basic website functionality, such as security, navigation, and accessibility.
  • Preferences Cookies – These cookies allow the website to remember your preferences, such as language or region.
  • Statistics Cookies – We use anonymized analytics tools to collect aggregated data about website usage, including pages visited, session duration, and user interactions. This helps us improve our website performance and user experience.
  • Marketing Cookies – These cookies are used to track visitors across websites and may be used to display relevant advertising or promotional messages on third-party platforms.

By continuing to use the IT Outposts website, you consent to the use of cookies and the processing of your data in accordance with this Privacy Policy. You can adjust your cookie preferences at any time through your browser settings.

Children’s Privacy

IT Outposts services are intended for business and technical professionals. IT Outposts does not knowingly collect personal information from individuals under the age of 16.

Changes to This Policy

IT Outposts may update this Privacy Policy from time to time. All changes will be posted on this page with a revised "Effective Date." We recommend reviewing this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at: [email protected].