DevOps Benefits for Business: What Does DevOps Do?

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It is clear that DevOps is confusing. We clarify what DevOps is, what does DevOps do, and how it assists businesses with gaining an edge over the competition in this article.

The DevOps movement revolutionized IT in 2009 when it was started.

Development and operations, or DevOps, is a way to bridge six traditionally siloed departmental areas: development (dev), quality assurance (QA), and operations (ops).

With DevOps, departments can efficiently create quality applications and deliver them quickly to end-users. Customers and employees alike benefit from DevOps by eliminating communication and collaboration barriers in an IT company.

The apps are user-friendly and regularly updated based on the feedback of customers. Additionally, DevOps helps companies increase revenue, reduce operational costs, and become more competitive by improving agility (the ability to respond rapidly to change).

Having a wealth of experience and knowledge about DevOps, we can say that implementing it may present a significant challenge. DevOps consultants or engineers trained in DevOps are crucial to businesses transitioning to DevOps.

We’ve prepared this article about DevOps benefits for business, along with how to find the right partner to help you implement it.

What Is DevOps?

DevOps Professional

In the software industry, DevOps is a method of aligning the development, QA, and operations teams in order to deliver innovation faster (i.e. apps and services). By implementing DevOps, the development process can also be optimized from idea to end-user.

Developers and operations are able to effectively communicate and collaborate in a frictionless environment to accomplish the company’s goals, including:

  • Improved app release timelines
  • A higher level of quality in-app releases
  • Detect and fix bugs quickly
  • The faster turnaround between fixes
  • Nonexistent downtime

DevOps environments run any software continuously through its software development lifecycle. In the software delivery lifecycle, there are planning, coding, building, testing, releasing, deploying, operating, and monitoring steps. In order to achieve continuous delivery of software, tools and automation must be implemented, as well as continuous integration and continuous delivery pipelines. Ansible, Jenkins, Puppet, Chef, and Maven are commonly used tools.

In order to achieve continuous delivery of software, tools and automation must be implemented, as well as continuous integration and continuous delivery pipelines. Ansible, Jenkins, Puppet, Chef, and Maven are commonly used tools.

With DevOps, a team of developers creates builds, runs tests, deploys software, monitors performance, and gets feedback continuously and automatically.

 

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Who Is a DevOps Professional?

Businesses need DevOps professionals to establish such an environment.

In order to become a DevOps professional, you need to be certified in these 3 areas:

  1. Scripting or coding
  2. Infrastructure and process re-engineering
  3. Collaborating and communicating with others

Typically, a DevOps professional can oversee the entire software development and release lifecycle, starting with ideation and planning, and continuing through development and testing to product delivery and feedback analysis.

A major part of the job responsibilities of DevOps professionals includes monitoring failed builds, automating build pipelines, and managing infrastructure. However, they also have cultural responsibilities.

They share their knowledge of DevOps principles, values, and best practices with stakeholders. Instilling a DevOps culture ensures that QA, development, and operations departments don’t work in silos, but rather collaborate seamlessly together.

As part of their responsible and shared culture, DevOps experts ensure that all stakeholders – from executives to operations – are committed to delivering value.

By bringing developers and their code closer to end-users, DevOps professionals ultimately create business value. Customers are provided with feedback loops in which:

  • Application access is provided to customers.
  • Its features and performance are rated by customers.
  • Feedback is measured and analyzed by the business.
  • The developers implement changes based on feedback.
  • Apps are pushed to customers by developers.
  • Occurs repetition of the process.

It’s all performed continuously under DevOps’ supervision.

What Are the Benefits of DevOps for Businesses?

Benefits of DevOps

Businesses should embrace DevOps for five major reasons:

  1. Agility is improved
  2. Enhanced efficiency in operations
  3. Profitability and revenue growth
  4. Customer satisfaction and experience improved
  5. Competitiveness strengthened

Impact of DevOps on agility

When it comes to DevOps, agility means delivering innovation and value rapidly.

A report released by Puppet, the State of DevOps, lists organizations with DevOps on board as deploying code 46x faster, recovering from failures 96x faster, and implementing changes 440x faster than those without DevOps.

Workflow efficiency improvement

In DevOps, redundant manual tasks are greatly reduced due to automation, allowing employees to work more effectively.

It is said that DevOps increase employee productivity by 51% while reducing the complexity of app development by 26%, according to the CA Technologies’ report “Accelerating Velocity and Customer Value with Agile and DevOps.” As a result, the organization will experience lower operational costs.

Growing revenue with DevOps

It is also lucrative to work in DevOps. The data from DevOps.com shows that companies that use DevOps see an increase of 20% in revenue on average.

With DevOps, the software can be released more frequently, lowering costs, improving KPIs, and enabling long-term growth and stability.

Customer satisfaction can be improved with DevOps

Research conducted by CA Technologies shows that companies adopting DevOps experience a 45% improvement in customer satisfaction along with a 74% improvement in customer experience. Customers who encounter a better level of service tend to be more loyal, more likely to purchase again, and more likely to become repeat customers.

Most organizations should prioritize DevOps for this very reason.

Boost to competitiveness

Additionally, DevOps increases a company’s competitiveness. It goes without saying that producing higher-quality apps quickly, collecting and analyzing feedback continuously, and acting on that feedback regularly to improve your product will help you compete more effectively with other similar companies.

Without DevOps, companies risk inefficiency and mistakes

It’s unfortunate to see that some companies continue to run their IT departments and organizations in the way they used to.

The majority of their tasks are done manually and they rely on static infrastructure. As a result, there are inefficiencies in operational processes, errors in software code, and delays in a software release.

It is important for companies like that to prepare both their people and technology in order to maintain their competitive advantage. Their infrastructure needs to be improved, configurations updated, existing processes automated and cleaned up, new tools introduced, and configuration management pipelines properly adjusted, and thus, they have a need for DevOps.

Summary: Why Your Business Needs a DevOps Engineer

The DevOps wave is still rolling, so your business can benefit from more lean and smooth operations from developers, testers, and operations teams, along with a better customer experience and shorter sales cycle.

For your DevOps plan to succeed, however, you need to invest time in learning more. Reach out to trained professionals – DevOps engineers and DevOps consultants – to help realize your DevOps vision. 

By establishing a DevOps culture, setting up tools, and optimizing processes, DevOps pros will help you create more disciplined teams and improve your organization’s infrastructure.

You will reduce human error by implementing DevOps and eliminate overheads through this transition. Customer experience will be improved by the switch to DevOps. As a result, you will be able to compete more effectively and earn more revenue.

The benefits of DevOps are long-term. If you want your business to succeed, consider hiring a DevOps pro.

Feel free to contact IT Outposts if you need DevOps services or if you have any questions. As a leading provider of DevOps services for businesses of all sizes, we have an impressive track record.

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Dmitry Vyshnyov

Dmitry has 5 years of professional IT experience developing numerous consumer & enterprise applications. Dmitry has also implemented infrastructure and process improvement projects for businesses of various sizes. Due to his broad experience, Dmitry quickly understands business needs and improves processes by using established DevOps tools supported by Agile practices. The areas of Dmitry’s expertise are extensive, namely: version control, cloud platform automation, virtualization, Atlassian JIRA, software development lifecycle, Confluence, Slack, Service Desk, Flowdock, Bitbucket, and CI/CD.